Accessibility Statement 

This accessibility statement applies to
This website is run by International House London. We want as many people as possible to be able to use this website. For example, that means you should be able to:
  • Zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • Access transcripts of each video
  • Live videos will have captions

We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:
  • Course pages can’t easily be navigated with just the keyboard
  • You cannot modify the line height or spacing of text
  • Some header text does not have an appropriate contrast ratio
  • Some images are missing alternate text attributes.
  • Some videos are missing transcripts at the present time. 

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, contact:

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

International House London is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).
  • We plan to add text alternatives for all images by March 2023. When we publish new content we’ll make sure our use of images meets accessibility standards.
  • Some header text does not have an appropriate contrast ratio. We plan to fix any problematic contrast ratio text by March 2023. When we publish new content we’ll make sure our text meets accessibility standards.

Some videos do not currently have closed captions. This fails WCAG 2.1 success criterion 1.2.2 (Captions - Pre-recorded). 
  • We plan to add captions to all pre-recorded content by March 2023. When we publish new video content, we'll make sure our videos meet accessibility standards. 

Navigation and accessing information

Course pages can not easily be accessed or navigated using just the keyboard. 

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs and Word Documents with information for classes and worksheets.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 09/02/23. It was last reviewed on 09/02/23. This website was last tested on 07/02/23. The test was carried out by BookMachine.